CUSTOMER SERVICE

 
 
 
  EXCELLENT  
    
 Based on 47 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Mary Ann S. 
 
2023-09-30
 
 
 Verified 
Brian is very responsive and he makes things right. A slight misunderstanding in replacing our kitchen window and we have a better built and insulated window than the original track home window. Jose and Francisco were professional and did a fantastic job with the window and replacing our kitchen/garage door. They take their time and are meticulous. The price is definitely worth it. We highly recommend Ames Windows & Doors.
  
 
  
 
 
 
  
 
 
 Danielle D. 
 
2023-09-29
 
 
 Verified 
Brian at Aames was great to work with from the first time he came over to give us a quote, until the window was completed. The project was completed a day earlier than he told us and at the same initial quote. He was great to work with and would recommend to anyone looking to install new windows.
  
 
  
 
 
 
  
 
 
 Mandy L. 
 
2023-02-24
 
 
 Verified 
Brian was very helpful and honor his price as he quoted. Even though we delay the project for a few months. 
We needed two patio door replace as it was molding. 

They were very responsible. They showed up on time, worked hard, cleaned up, and completed the projects quickly and as scheduled
  
 
  
 
 
 
  
 
 
 Allen P. 
 
2022-10-31
 
 
 Verified 
Aames recently installed new windows and a glass slider on my home and I couldn't be more pleased.  In addition to the installation, they cleanEd up some rotting wood around the windows and built and installed new window sills.  Brian was helpful throughout the entire process, including answering any questions that came up.  Not only did the installation go smoothly but the guys cleaned up after themselves, for which I  give them high marks.  I highly recommend Aames!
  
 
  
 
 
 
  
 
 
 Dennis S. 
 
2022-06-04
 
 
 Verified 
These guys were amazing - I mean the crew - clean, clear and direct in what needed to be accomplished. And Brian - the owner was efficient and fair with his perfect measurements and pricing. Living on a hillside required infrastructure requirements for their ladders - you could tell they had "been there before and knew exactly what to do".  
3 guys worked for 3 days to pull all 8 problem windows out and install our new windows perfectly. 
Nice to find a quality window and window guy - they fairly priced the 8 windows and delivered them when they said - with great installers. 
Dennis & Ann
  
 
  
 
 
 
  
 
 
 Jaimi K. 
 
2022-05-14
 
 
 Verified 
Had a fabulous experience with Aames transforming our home. They installed two sets of sliding glass doors where we previously had large windows, and also replaced another older window. We got quotes from several "big national" kind of places and Aames was comparable or slightly better but with much more responsive, high-touch service and faster turnaround times. The turnaround time after shipping to install was immediate, Brian the owner was available and present for any questions and gave excellent and thoughtful, not "dollar chasing" advice.  The installation workers were absolutely fabulous during the several days they were at the home: friendly, fast, thorough, diligent, impeccable at post-job cleanup. I feel like I have totally new rooms with the finished product -- the look and function is outstanding. I love finding local businesses that are all they are cracked up to be and this is definitely one I wouldn't hesitate to recommend!
  
 
  
 
 
 
  
 
 
 Andy L. 
 
2021-08-12
 
 
 Verified 
After getting several quotes for our windows, Brian was willing to match the lowest offer we received. We replaced 5 windows and a patio sliding door. Our complex required a specific kind of window and color, which Aames were able to accommodate. They were easy to work with, and responded to my questions in a timely manner. The windows weren't delivered at the agreed time, but we were told that shipments were delayed more than usual because of COVID. We re-scheduled, and Brian's crew got the job done in one day, they were very efficient. 

We're happy with the insulation and the cool breeze that comes through our home now. I highly recommend Aames windows!
  
 
  
 
 
 
  
 
 
 Shona P. 
 
2021-08-01
 
 
 Verified 
After getting some quotes we felt Brian and his team offered what we were after for replacement of 15 windows and 1 sliding door. we were regularly informed of delivery status and when they arrived we were scheduled for the following week. 
The crew arrived on time and kept us informed throughout the project. Timely and clean they took great care of the final product and how it looked and finished on time. The finished product was excellent and our house now seems quieter and cooler with the new windows. 
Professional service from start to finish, highly recommend Aames Windows
  
 
  
 
 
 
  
 
 
 Jim B. 
 
2021-02-25
 
 
 Verified 
Just had new windows and doors replaced at our home and can't be happier with the service we received from Brian and his crew. We got several quotes from different company's and felt that Aames was best suited for our needs. From our first encounter to the finished product, these guys were fantastic. We had both new and retrofit windows installed throughout, as well as, new sheeting on one side of our house due to some minor dry rot. These guys were professional, polite and clean! We highly recommend Aames Windows and Doors. They deliver what they promise.